Privacy policy
Last updated: September 27, 2026
Tidywell ("we", "us") operates tidywellhome.com. This Privacy Policy explains what personal information we collect, how we use it, and your choices. By using our store you agree to this policy.
Information we collect
- Order information: your name, shipping address, email address, and the details of what you ordered.
- Payment information: processed securely by our payment provider. We never see or store your full card number.
- Usage information: standard analytics and cookies about how you use our store (pages viewed, device, and similar), collected through Shopify and advertising/analytics partners.
How we use it
- To process and ship your order and provide customer support.
- To send you transactional emails about your order (confirmation, shipping, and tracking). We are not sending marketing emails at this time.
- To understand and improve our store's performance and advertising.
Sharing
We share personal information only with the service providers who help us run the store and fulfill orders (our e-commerce platform, our payment provider, and our shipping/fulfillment partner), and where required by law. We do not sell your personal information.
Cookies
We use essential cookies to run the store and optional analytics/advertising cookies. You can decline non-essential cookies through the banner or your browser settings.
Your rights
You may request access to, correction of, or deletion of your personal information. To make a request, email us at hello@tidywellhome.com.
Data retention
We keep order information for as long as needed to provide the service and to meet legal, accounting, and tax requirements.
Contact
Questions about this policy or your data? Email hello@tidywellhome.com and a real person will reply.